Printer Support Request Form

Thank you for contacting the SEIP Sumimark/Sumitag technical support.

Important Notice: Beginning August 4th 2025, SEIP will no longer offer technical support or repair services for the Sumimark IV 300dpi printer. Legacy documentation for the printer can be viewed at www.sumisupport.com. Consumables such as tubing, ribbons, cutter blocks and cutter blades will still be available for the Sumimark IV 300dpi printer. Print heads and platen shafts specific to this printer model are limited and will be offered until the inventory is depleted.

Please use the following form to provide us with more details of the support that you need. We'll get in touch within one business day.